Help Videos

Before reaching out to support for assistance, please review our FAQ page and the video guides below.

3 Steps to get started

Welcome to Credit Manager. In this video, we will show you the necessary steps in order to get started. As you follow along we will ask you to do the following: Complete the survey, book an appointment and prepare for the call.
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“My Why” survey, completion reminder

In this video, we would like to remind you to complete the survey that helps us better understand your current credit situation. Keep in mind, you would not be able to proceed with the program unless you complete this very important step.
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Incomplete Booking Appointment

In this video, we want to remind you to complete setting up your free credit consultation. By doing this, you will learn more about how to get your desired score.
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Tips for appointment day

In this video, we will show you a few tips to be prepared before your free consultation call. This includes keeping in mind to set aside 25-30 minutes of your time, obtaining your most recent credit report, and lastly having a copy of your driver’s license with proof of your most current mailing address.
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Credit Snapshot

In this video, we will discuss the importance of obtaining your credit report from one out of our 4 credit monitoring partners. This will allow our professionals to give you the best experience possible to begin your credit repair journey.
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No show - Reschedule

In this video, we would like to ask you to reschedule your appointment for a day and time that works best for you. This will allow you to continue the process of obtaining your desired goals to improve your credit score.
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